I have turned the knob at the bottom but my stick does not rise up. How do I use the lineal deodorant now?

I have turned the knob at the bottom but my stick does not rise up. How do I use the Lineal Deodorant now?

Apologies for this experience. It appears your deodorant container may have a mechanical malfunction. Email us on care@golineal.com or through our contact form for a replacement.