I received an email from Lineal Deodorant regarding an order I didn’t place. What should I do?

If you received correspondence regarding an order you didn’t place, it likely wasn’t from golineal.com. Don't share any personal information, click any links in the email, or respond to the email, and delete it immediately.

This type of email is known as a phishing campaign. A phishing campaign is an email scam designed to steal personal information from victims. Cybercriminals use phishing, the fraudulent attempt to obtain sensitive information such as credit card details and login credentials, by disguising themselves as a trustworthy organization or reputable person in an email communication.

If you are a Lineal Deodorant customer, you can go to your Lineal Deodorant Account and view Your Order History to see if there is an order that matches the details in the correspondence. If you are not a Lineal Deodorant customer, feel free to contact us to verify whether the email is associated with an actual order.

You can each us on email at care@golineal.com or by filling out the contact form.

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• How do I identify whether an email is or is not from Lineal Deodorant?

  Suspicious or fraudulent emails not from Lineal Deodorant may contain: A reference to a payment source that Lineal Deodorant does not accept, such as PayPal or COD. Lineal Deodorant currently only accepts credit cards, debit cards, and golineal.com ...

• What should I do if I believe I’ve received a phishing email or if I responded to what may be a phishing email?

  If you believe you received a phishing email or responded to what may be a phishing email, Lineal Deodorant recommends you update your online passwords, including the password to your Lineal Deodorant Account, and report the email to authorities.

• Can my child use Lineal Deodorant?

  Yes, Lineal Deodorant is safe for children.

• Does Lineal Deodorant stain clothes?

  Lineal Deodorant does not contain any ingredient that is known to stain. Also, the deodorant does not contain any colouring agents that may leach into clothing. Importantly, we have performed multiple tests before launch and one such test was a stain ...

• The Lineal Deodorant scent I want is out of stock. What do I do now?

  We are sorry that the scent that you need is out of stock. Items are available on a 'first come, first served' basis, so please make sure that you place your order quickly. Please email us on care@golineal.com for enquiries on out-of-stock items.