I tried to check out and the item in my shopping cart disappeared, what happened?

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• Do you charge sales tax on any item?

  Yes. All prices on the website are inclusive of all Taxes. Based on the state that you are ordering from you will be charged either IGST or CGST and SGST.

• I am returning an item purchased with a gift certificate or gift card, how does that work?

  Orders with Gift Cards as payment will be refunded back to a Gift Card for your convenience. New Gift card codes will be emailed to your email address on file.

• How do I use my gift certificate/coupon code?

  Using your code is easy. Just follow the steps below- Place all of the items in your shopping cart and proceed to checkout. If you are ordering on a mobile device tap on the heading “Show order summary”, find the box labelled "Redeem Gift Cards and ...

• What are cookies? Do I need to enable cookies on my browser?

  A cookie is a small amount of data that is sent to your browser from a web site and is stored on your computer's hard drive. If your browser's preferences allow it (most browsers are installed with cookies enabled), each web site can send its own ...

• Can I exchange my deodorant instead of returning it?

  As a Lineal customer you have the option of exchanging an eligible item instead of returning it for a refund. Please email us at care@golineal.com or use the contact form on our website for assistance returning the item. For more information on our ...